Help for volunteer coordinator of homebound services
A coordinator of volunteers in a city library raises several questions about her library’s homebound program where volunteers deliver books and other library material to homebound individuals. Input from others who have managed homebound services is much appreciated.
1. Do homebound patrons have to meet certain criteria to qualify for homebound services? How do we ensure the safety of the volunteer?
2. Does anyone one have guidelines for volunteers in terms of boundaries around entering the homes of homebound patrons?
3. Is an interview of volunteers mandatory? Are reference and background checks required?
4. As volunteer and homebound person begin to know each other better, the volunteer often develops the desire to help the homebound person. How are boundaries established for the library volunteer?
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